We are here to help with AI-generated home renovation ideas
Last updated: 28 October 2026
For all support inquiries, account issues, refund requests, or data deletion requests:
You can open the app and prepare a design as a guest. To create designs you need credits, and to claim free credits or buy credits you need to sign in with Google. Your credits and purchases are stored on our server with your account, so they stay with you if you sign in on another device. Your design history is different: it is stored only on the device where you made the designs, and it does not move to another device.
Each AI-generated design costs 1 credit. When you sign in with Google for the first time, you can claim 3 free credits once, while the offer is available. You can buy additional credit packs from within the app. Credits do not expire while your account exists.
Starter: 10 credits $4.99 | Standard: 20 credits $6.99 | Renovation: 60 credits $13.99 | Pro: 150 credits $29.99
To create a design, your room photos, any material photos and your description are sent to our server and to Google’s Gemini API for processing. We do not save them on our servers. Your finished designs, with the room photos they were made from, are saved only on your device: your 30 most recent designs, with anything older than 30 days removed automatically. They are not uploaded to our servers. Your credits and purchases, on the other hand, are stored on our server with your account. See our Privacy Policy for details.
Your 30 most recent designs are saved on your device, so they open without an internet connection. Open the app and go to your history. Because they are stored only on this device, they are not available on other devices and are lost if you uninstall the app.
Go to Settings, then On this device, then Clear All Render History. This deletes all designs and saved room photos from your device and cannot be undone. Designs older than 30 days, and anything beyond your 30 most recent, are also removed automatically.
Purchases are made through Google Play, and refunds are handled through Google Play’s refund process: visit your Google Play order history and choose “Request a refund” or “Report a problem”. This does not affect any rights you have under consumer law in your country. If a refund is granted, the credits from that purchase are removed from your account. You can also email us at support.scapeapp@gmail.com.
If a design fails, the credit is returned automatically. Keep in mind that designs are AI-generated visualizations, not exact representations: the AI can change details, including parts of the room you asked to keep, and trying again can give a different result. If you believe a credit was incorrectly deducted, email us at support.scapeapp@gmail.com with your account email.
Credits are usually applied instantly. If they have not appeared within 5 minutes, close and reopen the app. If the issue persists, email us at support.scapeapp@gmail.com with your account email and purchase receipt.
Go to Settings, then Delete Account & Data, in the app. This permanently deletes your account and all data we hold for it, and clears the design history on that device. Any remaining credits are lost and cannot be restored. This cannot be undone. See Delete Your Account for details. If you signed in with Google, you can also email us at support.scapeapp@gmail.com and we will process the deletion within 30 days.
We take care to keep as little as possible. Your photos and descriptions are processed to create your design and are not saved on our servers. Your designs stay on your device. Our database holds only your account, credits and technical records about your requests. We do not sell your personal data. Read our full Privacy Policy for details.
Scape AI Home Renovation works with interior spaces in your own home, such as bathrooms, kitchens, living rooms and bedrooms, as well as patios. Add a clear photo of your space and describe the changes you want. The app is for personal, non-commercial use only.
If a design is offensive, inappropriate or misleading, tap the flag button on the design screen and choose a reason. We review every report. The report includes your account ID and the reason, not the image itself.
Email us at support.scapeapp@gmail.com with the subject line Data Request. We will respond within 30 days.